Laura A.
The house is gorgeous, beautiful frescoes on the walls and tastefully decorated. I would say the house looked even nicer than the pictures! The kitchen is well equipped and the general layout is lovely. With small children it was a real plus the pool being separate. The main garden being walled was really helpful in that regard too. Being so close to Lucca, Viareggio and Pisa Airport was so convenient. Great to have proper air conditioning in the bedrooms The owner set up two really great cots for the babies, and brought proper highchairs quickly too when we asked for them.
Resido Stays on their website says the jacuzzi and electricity is included, but the owner expected us to pay for this. When I told him Resido Stays said it was included he didn't charge us, especially as we didn't use it much, but it was a bit awkward. The jacuzzi also wasn't set up when we arrived and we had to ask for it to be filled. When I compare this to when we stayed with Resido Stays last year it was just not nearly as smooth, so I would say anything you can do to improve this would make a big difference. The owners are really nice and organised the highchairs, mid-week cleaning and jacuzzi for us very promptly, so I think it may be about improving your communication with them. Only other th
